Facebook Pixel Tracking Image

Data Protection Policy

Malaysia’s Personal Data Protection Act 2010 (PDPA) Compliance

KO SKIN SPECIALIST CENTRE is subject to the personal data protection principles under the Personal Data Protection Act 2010 (hereafter referred to as PDPA). The Malaysia’s Personal Data Protection Act 2010 (PDPA) is legislation that governs the collection, use, disclosure, and protection of personal data. To comply with the Act, KO SKIN SPECIALISTCENTRE are required to manage the personal data that we collect from you.

  • Source of the Personal Data
    Your personal date is collected from various sources, including information you have provided us.
  • Purposes of the Personal Data

Your personal data may be processed for the following purposes, where relevant:

    • For medical and healthcare services
    • For education and training
    • To report the personal data to the relevant authorities and/or third parties under governing laws relevant to the healthcare industry
    • To establish and manage medical records
    • To facilitate payment process relating to the patients
    • To conduct research, analysis and improvement
    • To institute debt recovery proceedings against defaulters
    • To administer and respond to request, queries, complaints and legal issues
    • To share the personal data with KO SKIN SPECIALIST CENTRE and its related companies as defined in the Companies Act 1965
  • Disclosure of the Personal Data
    Your personal data may be disclosed to the various parties, where relevant:
    Healthcare professional (as defined in PDPA), KO SKIN SPECIALIST CENTRE and its related companies (as defined under CA 1965), Government agencies, Local authorities, non-government agencies, Paying and insurance agent, Debt collection authorities and agencies, Financial institutions, Legal firms, Auditors, Vendor/Contractor, Other private/public hospitals and Healthcare providers, Training provider, Family and next of kin, to such parties as may be required by law, court, regulator or legal process to disclose, to such parties as may be permitted under the laws of Malaysia.
  • Update the Personal Data
    We strive to ensure that the personal data we hold about you is protection, accurate, complete, not misleading, and up-to-date. It is your obligation to ensure that all personal data submitted to us and retained by us are accurate, not misleading, updated and complete in all aspects. If you believe that any of your personal data is inaccurate, incomplete, misleading, or not up-to-date, please contact us so that we can update it accordingly. For the avoidance of doubt, we and/or the Group and/or its employees or authorized officers will not be responsible for any personal data submitted by you to us that is inaccurate, misleading, incomplete and not updated.
  • Retention and Deletion of Personal Data
    Any personal data retained by us will be destroyed or deleted from our records and systems in accordance with our retention policy when it is no longer required for the specified purposes

We trust that you consent to the processing of your personal data and acknowledge that you have read, understood, and accepted the statements and terms outlined above.

For any enquiries regarding the matter please email our team at drkocompliance@koskinspecialist.com